Refund Policy


Refunds, Returns & Cancellations

All orders must be cancelled or adjusted within 24 hours of placing your purchase.

We will only refund for damaged or incorrect items.

Delayed shipping times do not qualify for refunds. If the item was shipped to a U.S. address and not received within 8 weeks, then we will reship at no cost to you. International orders may take up to 12 weeks for delivery.

Please email us at contact@crystalsarecool.com for any questions.


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